Midland Bank PLC. (MDB) introduced Customer Services & Complaint Management (CS&CM) software to ensure better monitoring, faster resolution and better accountability in its customer complaint management process. Md. Ahsan-uz Zaman, MD & CEO of MDB formally launched the software as Chief Guest through a simple ceremony at its Head Office in Gulshan recently. Md. Zahid Hossain, DMD & Chairman of CS&CM Cell of the Bank, Mr. Iqbal Ahmed Fakhrul Hasan, CEO of Divine IT Ltd. and members of CS&CM Cell…
Midland Bank launched Customer Services & Complaint Management (CS&CM) software
