Buy-One-Get-One Free Offer

Terms & Conditions:

• Buffet includes Buffet Breakfast, Brunch, Dinner, Lunch and Iftar
• One cardholder will enjoy one BOGO free offer in a month. Otherwise reimbursement cost will be charged to respective cardholder’s card account
• Maximum 1 buffet is free per card on a single reservation. (e.g. In a group of four people cardholder will get only one free buffet)
• Clubbing of this offer with any other offer(s) simultaneously running at the participating merchant will be at the sole discretion of the Merchant / Hotel
• BOGO free offer will be available on prior reservation basis

MDB MyRewardz

MDB MyRewardz is a comprehensive loyalty program designed to reward you for your spending with your MDB Credit Card. You will earn Reward Points on all of your Cash Advance, POS & Online transactions. Get lavishly rewarded for your spends on your MDB Credit Card. There is no limit on the number of reward points you can earn. Earn as many points as you can and treat yourself with exciting rewards.

You are automatically enrolled to this loyalty program & the enrolment is absolutely FREE!!!

How can you earn reward points?
Gold & Platinum Credit Cardholders will earn 1 reward point for every Tk 50/ USD 1 spent.

What can you do with your reward points?
• Pay your credit card Fees & Charges
• Pay Credit Card bills for MDB Credit Card
• Get MDB Prepaid Card/ MDB Gift Cheque

Your desired REWARD is just a call away!
Simply call 16596 or email us at contact.centre@midlandbankbd.net and redeem your reward points!

Terms & Conditions
• Reward points are also earned on transactions done with your Supplementary cards (If any) but only Primary Cardholder will be able to request for the redemption of Reward Points.
• Reward Points will be earned on personal, non-commercial transactions only. The bank may nullify earned Reward Points if transactions are found to be of commercial nature.
• Reward points accrue on Cash Advance, POS & Online transactions only; no point will accrue on Card Cheque, Insta-Loan transactions & Fund Transfer through IBFT.
• Reward redemption vouchers will be valid for 30 days. And in case of delay customer loses the right to redeem the reward.
• If any transaction is reversed, accrued points from that transaction will also be reversed.
• Reward Points, if not redeemed, will get expired in 3 years (from point accumulation date).
• Any unredeemed points will be nullified when a card is closed.
• Any unredeemed points can be nullified or directed towards the payment of credit card bills when a card account is classified.
• The bank reserves the right not to give Reward Points or nullify earned Reward Points for any particular transaction.

MDB Credit Shield

Frequently Asked Questions (FAQ)

1. What is MDB Credit Shield?
Answer: Credit Shield is an invaluable insurance benefit, covering your Credit Card outstanding balance for a nominal monthly charge.

2. What is covered under the “Credit Shield” Insurance on MDB CREDIT SHIELD Credit Cards?
Answer:

1. Death (Natural/Sickness/Accident)
2. Permanent total Disability due to sickness
3. Permanent total Disability due to accident

3. What rate will be charged for Credit Shield?
Answer: Premium 0.25% of total outstanding balance + VAT on premium 0.25%

4. Who is covered under Credit Shield?
Answer: Only Primary Credit cardholder is covered under Credit shield program

5. Up to what age Credit Shield benefit can be availed?
Answer: Credit Card holder should be of minimum 18 years or maximum of 64 completed years at the time of enrolment and can avail the benefit till attainment of age 65.

6. Is there a waiting period in order for the customer to be covered for Critical Illness under Credit Shield Insurance?
Answer: Yes, there is a waiting period of 6 Months (180 Days) from the date of enrollment

7. What amount is covered under the Credit Shield Insurance scheme?
Answer: 200% of the credit card outstanding balance payable to the beneficiary of the cardholder.

8. If I have cancelled the Credit Shield Insurance, can it be re-activated?
Answer: No, the customer cannot re-enter the program after cancellation

9. Is it mandatory to have Credit Shield Policy for Midland Bank Credit Card?
Answer: No, it is optional. To avail, please call our Contact Center16596

Required documents for Claim Settlement:
The following documents shall have to be submitted by the Bank on behalf of the beneficiary of its Credit Cardholder who was under Group Insurance Coverage with the Company.

Normal Death or Death due to Sickness:

1. Intimation of death of insured Credit Cardholder by the 2^nd Party
2. Age Proof: NID Card/Service Card/Passport/S.S.C Certificate
3. Death certificate from any registered MBBS or equivalent doctor if confined/ Hospitalized
4. Death Certificate from City Corporation/ Union Parishad Chairman/ Ward Commissioner
5. Proof of Outstanding in Credit Card Account at Midland Bank
6. Any other documents to adjudicate the claim (if required)

Permanent Total Disability:

1. Intimation of PTD of insured Credit Cardholder by the 2^nd Party
2. Age Proof: NID Card/Service Card/Passport/S.S.C Certificate
3. Registered MBBS Doctor’s certificate/ advice along with X-ray report with film
4. Discharge certificate from Hospital ( if applicable)
5. Certificate from City Corporation/ Union Parishad Chairman/ Ward Commissioner
6. Proof of Outstanding in Credit Card Account at Midland Bank
7. In case of accident, the Company shall keep the right to ask for F.I.R from Police station or any other documents which would be necessary to adjudicate the claim

Exclusions for natural death or death due to sickness or accident

• Suicide while sane or insane.
• Sickness directly or indirectly attributed to HIV and/or any related illness including AIDS
• Abuse of alcohol or drugs
• War, or riot, or civil commotion, acts of terrorism
• Illegal act / criminal activity
• Flight in a non-scheduled aircraft
• Participation in any sport involving a moto engine (including rallies), professional sports, boxing, scuba / skin diving, parachuting or hang-gliding, horse racing and mountain climbing
• Except innocent assault or murder
• Death due to Self-inflicted injury
• Any claims within the waiting periods except accidental claims. All pre-existing diseases are covered after the waiting period from enrollment

Exclusions for permanent total disability (PTD) due to sickness or accident

• Any claim due to Sickness occurring within the waiting period from the Date of Enrollment
• Any mental condition, including but not limited to nervous breakdown, depression, anxiety or other stress related condition within the waiting period. After the waiting period such illness is covered
• Backache and related conditions, unless there are definite clinical findings, such as radiological medical evidence of abnormality.
• Normal pregnancy, childbirth, abortion or miscarriage, or any complications thereof.
• Self-inflicted injury